“Relationship at the heart of all we do”

Number 11 is a registered charity based on Chapel Lane, Burslem (Stoke-on-Trent). ‘Building hope, restoring lives’ is our vision, which underpins all that we do. Number 11 is a lifeline for individuals from one of the most deprived communities in the UK. Many are desperately struggling to manage a variety of complex issues from loneliness and isolation, low self esteem and confidence to poor physical and mental health, debt and long term unemployment.

We know it’s not just programmes and services which change lives, it’s also relationship. In addition to wide range of support that we offer, we eat, play and share life together. Our focus is to always put people first by prioritising building strong relationships whilst supporting clients to see sustainable change.

In the last 12 months

People Through Our Door

Client Meals Served

Support Situations Managed

Support us now

“I can’t believe how much I enjoy coming to Number 11. At first I wasn’t sure but now this is like my family and I look forward to coming.”

“I cannot find the words to express my deep gratitude for all that you have done form over these last few months since I came to Number 11. You have literally allowed me to start living again and see a glimpse of hope for my future.”

“I find life really hard I have no family. Someone told me to come here because I was really low, I love coming because I know I will always get support.  I did not want to carry on living but now this place is a lifeline for me.”

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